How do I sign up for Automated Funds Transfer (AFT)?

Contact your American Family Insurance agent or call our customer care center at 1-800-MYAMFAM (1-800-692-6326).You will need to provide your financial institution's information.

You will be required to complete and sign an authorization form stating that you give American Family Insurance permission to automatically deduct funds from your account.

When you pay your American Family bills through our Automated Funds Transfer (AFT) option, your payments are automatically deducted from your checking or savings account the day they're due.

You have the option to pay monthly or in full. You'll only receive a paper billing statement when changes are made to your billing account. AFT can be used for personal, business and farm/ranch policies.

Contact your American Family Insurance agent if you'd like to start using AFT. If you'd prefer to set up and manage automatic payments on your own, enroll in My Account, register your account(s) for online billing and then set up automatic payments.